We provide maintenance services for all levels of levels of business need, including:
- First line, 7 day/week maintenance services, providing initial tech support for basic service requests. We service both branch and off-site ATMs across New Zealand.
- Second line maintenance services for part replacement, complex repairs, or loading and testing new software.
- Complete line maintenance is an end-to-end, holistic service. Our security and health monitoring solutions provide you with live, accessible information about the functionality of your network, available in a single point of contact.
- Independent maintenance services across all ATM manufacturers. Our expert technicians guarantee a supply of the best quality parts.
Our secure diagnostic centre handles basic repair all the way through to dismantling and refurbishment of ATM and self-service machines.
We work with a range of partners, so we’re able to source parts that support almost any make and model of ATM.
Specialists at our dedicated repair and diagnostic centre investigate any parts we replace to ensure that if they get returned to service, it’s because they’re fit for purpose.
Our extensive testing lab reduces the risks associated with costly system problems and unplanned downtime.
We offer a one stop shop for multiple services, from consultancy and functional service design to software support, project management and security.